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Privacy Policy

Last Updated: Apr 24, 2025

At Roadmaster LLC, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

1. Information We Collect

Personal Information: We collect this directly from you:

  • Contact Information: Name, address, email, and phone number.
  • Account Information: Username, password, and credentials.
  • Transaction Information: Payment and billing details, service history.
  • Communications: Support requests, feedback, and messages.

Non-Personal Information: Automatically collected includes:

  • Device Information: IP address, browser, OS, device type.
  • Usage Information: Pages visited, time spent, links clicked.
  • Referral Information: Sites visited before and after ours.

2. Use of Information

  • To provide and manage services.
  • To respond to customer inquiries.
  • To send updates and promotional content (with opt-out option).
  • To handle payments and prevent fraud.
  • To meet legal obligations.

Non-personal data is used for analytics, improvement, and research. It is anonymized and not linked to individuals.

3. Sharing of Information

We do not sell or rent your personal information. We may share it in these cases:

  • Service Providers: To help operate our website and services.
  • Legal Compliance: As required by law or legal processes.
  • Protection: To protect our rights, property, or safety.
  • Business Transfers: During mergers or acquisitions.

SMS Consent: Phone numbers collected for SMS are not shared for marketing or affiliate use.

SMS Terms and Conditions

  • Text messages may include reminders, follow-ups, billing, and promotions (if applicable).
  • Example: “Hi! Thanks for contacting Roadmaster LLC. How can we assist? Reply STOP to unsubscribe. Msg & data rates may apply. HELP for support.”
  • Frequency: 1 to 25 messages per day (across all users).
  • Carrier charges may apply depending on your plan.
  • Opt-in via our website: https://roadmasterrepair.com
  • Opt-out by replying STOP. Opt back in with START.
  • Text HELP or visit our website for support.

4. Data Security

  • Encryption of data during transmission and storage.
  • Restricted access to authorized personnel only.
  • Regular security reviews and updates.

No system is 100% secure, but we strive to protect your data to the highest standard.

5. Data Retention

We retain data only as long as needed for service, legal, or regulatory requirements. Once no longer necessary, data is deleted or anonymized.

6. Your Rights

  • Access, correct, or delete your personal data.
  • Object to or restrict data processing.
  • Request data portability in a digital format.

7. Cookies and Tracking

We use cookies to improve your experience. You can manage cookies through your browser settings, though disabling them may affect site functionality.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing information.

9. SMS and Phone Numbers

Phone numbers collected for SMS are used only for service-related communication. We do not share them with third parties or affiliates for marketing.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted with the effective date. Please review it regularly to stay informed.

Contact Us

Roadmaster LLC
929 Childs St, Wheaton, IL 60187
Email: info@roadmasterrepair.com
Phone: 331-466-4100

By using our website, you consent to this Privacy Policy.